Car Subscription

Car Subscriptions: How Delivery & Collection Work

At Wagonex, we aim to make driving easy. That’s why all of our car subscriptions come with road tax, breakdown cover, maintenance and servicing as standard. No more juggling various car admin tasks – with Wagonex, everything's conveniently bundled into one monthly fee. 

Once you’ve signed your car contract, all that’s left is to get your car on the driveway. But how does delivery work with a Wagonex subscription? And what happens when your subscription ends and it's time to arrange for your car to be collected?


Is Delivery & Collection Available For All Vehicles? 

As a car subscription marketplace, we work with a range of trusted subscription providers. This approach enables us to offer you an extensive range of makes and models, ensuring you can find the perfect fit for you. However, working with a range of Partners also means that the way delivery & collection works will vary based on the vehicle you select.


Delivery & Collection Fees 

Some of our Partners charge for delivery & collection whilst others offer it for free. When you browse our vehicles, you’ll see that some vehicles are called out as having ‘free nationwide delivery’ to help you make an informed decision. If you’re unsure whether the vehicle you’re viewing has free delivery, you can use our ‘chat’ feature or contact our team on 020 3002 0976 to clarify. 


Is Delivery & Collection Available

Although the fees may vary, all of our Partners offer convenient delivery to your door. This means that you don’t need to worry about arranging travel to the dealership. It's all part of our commitment to making your car subscription experience as seamless and hassle-free as possible.

Once your subscription has finished, or if you want to cancel your subscription, all of our Partners will collect the vehicle for you.


How Long Does Delivery Take 

All of our partners aim to deliver your car to you within 5 days of completing the application process, ensuring you can start driving without unnecessary delays. However, as Wagonex is a marketplace, this can vary depending on the vehicle you select. When you request a vehicle you’re able to choose a preffered delivery date, you’ll receive an email letting you know whether the partner needs to change this date based on vehicle availability once your request has been accepted. 


How To Request a Return 

When your subscription is nearing its end date and you need to arrange collection, simply log in to your Account and navigate to 'my current subscriptions.' From there, you can select 'return' and choose a collection date. Once your request is received, the supplier will coordinate the vehicle's return and conduct a BVRLA fair wear and tear check to assess its condition. 


Infographic for returns (1)-min


Now that you know how our delivery and collection process works, take a look at our current vehicles. Start your subscription journey today! 

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The Right Ride: When a Car Subscription Makes Perfect Sense

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Choosing the Perfect Family Car | A Wagonex Guide


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