Want to know more about car subscription?
Explore our commonly asked questions.
Subscription
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Billing
Insurance
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The transparent, fair and flexible new alternative to vehicle ownership.
Car subscription is a midpoint between owning, leasing, and renting - retaining the benefits and best parts of each. Car subscriptions are all inclusive, with road tax, delivery, maintenance, and the vehicle cost all part of one monthly payment. It’s just add fuel!
A subscription gives you the ultimate flexibility, meaning you can have a convertible in the summer and an SUV in the winter.
Unlike a lease or purchase, subscriptions don’t include an expensive downpayment. Instead, car subscriptions use an entirely refundable deposit which costs a lot less. This means that over time a subscription can work out much cheaper than the alternatives.
The cost of a car subscription can vary depending on the make and model. They can start from £180 per month and go upwards from there.
While a lease has an expensive upfront fee, a subscription has a small, refundable deposit. Subscription’s main benefit is the flexibility which it offers, letting you swap and change your car every month if you would like.
Car subscription includes as standard the cost of the car, delivery, roadside assistance, road tax, maintenance.
You can get all sorts of vehicles on subscription, from small city cars, to luxury convertibles, and versatile SUVs. You can also get a subscription for commercial vehicles through Wagonex.
Yes, you can take your subscription car to Europe, as long as you give notice to the supplier beforehand.
Find out how easy it is to get signed up and to order your vehicle from the comfort of your own home.
To become a member of Wagonex, click here and create an account.
You need to be able to prove that you are a UK resident with a full driving license.
Thanks to our online system, you can reserve a car in as little as ten minutes. Our suppliers will then be in touch to confirm delivery details.
You need to have a full UK driving license to get a Wagonex car subscription.
When you are requesting a car through Wagonex, we will carry out a secure online ID and document check. We will also check your driving licence with the DVLA and carry out a hard credit check.
Please contact our team directly at help@wagonex.com
Here you will find answers to the common questions customers have asked us about billing.
With most of our suppliers, there is a comparatively small deposit required, but this is refundable when the vehicle is returned.
Your first payment will be charged on the day of your delivery. Your direct debit will then be billed monthly from this day.
If you are on a rolling monthly plan, and would like to return your vehicle before the start of the next month, you can cancel at any time.
If you are on a long-term plan, please refer to your contract.
For any additional questions, our team will be happy to help at help@wagonex.com
Wagonex are an appointed representative and act as an insurance broker for our underwriter.
Yes, Wagonex can provide you with an insurance quote for your selected vehicle during checkout. Our specialised insurance is tailor-made for subscription, and is provided to match the length of your contract. If your package is for 3 months, then you will be covered for the duration. You can decide whether to take our insurance as part of the online vehicle reservation process.
Your bespoke insurance policy will cover you for accidental damage, fire, and theft. Cover is only provided for the car described in your Certificate of Motor Insurance.
More details can be found in the Wagonex Private Car Insurance Policy Document here.
Some adjustments can be made to your insurance policy, for example adding a named driver or changing address.
The policy must stay in the name of the subscriber.
Yes, of course you can use your own insurance, you just need to provide proof of this before delivery is confirmed.
If you have a foreign licence you can obtain a quote through our standard reservation process.
We want to make life as easy as possible for you to get on the road. Therefore if you decide to take our insurance, payments will automatically be taken each month. You will only be covered and charged for the months you are in your vehicle.
Yes, you are insured to drive in Europe. For further details, please see the Wagonex Private Car Insurance Policy Document here.
You will continue to accrue a no claims discount every year while driving a subscription vehicle. Please note that if your subscription is for less than 12 months you will not qualify for a full year.
You may be eligible to purchase No Claim Discount Protection at an additional cost. Please contact us at help@wagonex.com.
Yes, you will get a copy via email once your insurance is confirmed.
We do not currently provide insurance cover for taxi and private hire usage.
Your insurance depends on your age, location, and driving experience. To find out how much your insurance will be please select a vehicle and proceed through the checkout.
Although we make the arrangements for your insurance to start on the day of delivery, it is your responsibility to let us know if you need to cancel your insurance. You can cancel your insurance by sending us an email or by calling us on +44 (0) 20 3002 0976
Its so easy for you to swap and change your car with our subscription service.
Its very easy to return, renew, or replace your vehicle, log in and go to 'your garage' and select ‘my subscription options’, and follow the steps.
You can choose the date of return, and a designated drop-off point, or our partners can arrange for it to be picked up, and they’ll drop off your new car at the same time.
Please give us at least one week's notice before the contract renewal date if you would like to switch vehicles for the following month. If you are on a longer plan we will be in touch in the penultimate month to discuss the options for your next car.
There is a mileage limit on most of our vehicles, which varies according to supplier. Your car’s mileage allowance will be outlined to you before you receive your car. Any additional mileage will be charged according to the supplier.
The supply of vehicles is updated daily, so check back often! We have a large selection of makes and models including Teslas, BMWs, VWs, Peugeots, Porsche, Audi, Fiat, Mini’s etc. We also have a large range of Electric and hybrid vehicles available.
If you know which car you would like next, but don’t see it on our platform, then please get in touch and we’ll do our best to source the vehicle for you.
The majority of our cars are brand new or nearly new.
You can use your vehicle outside of the UK. When you know your dates of travel then get in touch with the supplier and they can provide you with the relevant information.
No, you may not transport pets in the vehicle.
No, you may not smoke in the vehicle or allow any other passenger to smoke in the vehicle.
If any repairs are needed for your vehicle, you must inform your insurance company immediately, and let the supplier know. They will then arrange for the repairs.
Yes, each repair is carried out in accordance with recognised industry standards and guaranteed for at least 5 years. All parts are approved by vehicle manufacturers.
No matter how small a chip in a windscreen is - it needs repairing. This is because any imperfection is a weakness in the windscreen’s surface. If you have a chip, please contact your insurance and supplier to arrange a repair without affecting your NCD.
When you have a car through Wagonex you will have an accompanying contract which will show that you are the beneficial owner of the car. This will allow you to obtain the relevant resident parking permit.
You are responsible for all PCNs (parking and speeding fines etc.) while you are under contract.
We have a range of subscription solutions to suit all our partners to explore this growing market for themselves.
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